Monday, 10 October 2016

iPod/iPhone/iPad not appearing in iTunes

I occasionally experience an issue with my iPod, where after connecting it to my laptop via USB, and having the iPod appear in Windows Explorer, it won't appear as a device in iTunes

iPod showing in Windows Explorer but not iTunes

Follow the steps below to fix the issue;

  1. Close iTunes if you already have it running
  2. Click on the Start button (bottom left corner of screen) and type services.msc and press Enter
  3. A new window will now open showing a list of all windows services. Sort the list by name and locate the Apple Mobile Device Service
  4. Right click on this service and select Restart

  5. Once the service has restarted, locate the iPod Service. Right click on this service and select Restart

  6. Open iTunes. Your iPod/iPhone should now appear within iTunes correctly

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